DRAFT — for legal review before launch. Not legal advice.
Privacy Policy (Draft)
Last updated: October 29, 2026
FilesDue ("we") provides a document collection service for professionals. This draft summarizes how we intend to handle information.
What we collect
- Account information: name, email, firm name, password hash.
- Client contact details you enter (name, email) to send document requests.
- Files uploaded by clients, stored encrypted until purged per your retention setting.
- Usage and audit logs (logins, uploads, downloads).
- Billing information processed by Stripe when you subscribe (we do not store full card numbers).
What we do not want
FilesDue is not designed for protected health information (PHI) or HIPAA-covered use. Do not upload medical records.
Retention
Completed request files are purged after your chosen retention period (default 90 days). Account data is kept while your account is active.
Sharing
We use subprocessors for hosting, email delivery, and payments. We do not sell personal information.
Contact
privacy@filesdue.com — configure before launch.