DRAFT — for legal review before launch. Not legal advice.

Terms of Service (Draft)

Last updated: October 29, 2026

Service

FilesDue provides software to request, remind, and collect non-medical client documents. Features and pricing may change with notice.

Acceptable use — no PHI

You may not use FilesDue to collect, store, or transmit protected health information (PHI) or for any HIPAA-covered purpose. We do not offer a BAA for this product at launch. Violation may result in account termination.

Your responsibilities

• Obtain appropriate consent from clients before collecting their documents.
• Choose retention settings that match your professional obligations.
• Keep your login credentials secure.

Trials and billing

14-day free trial without a card. Paid plans renew until canceled. Taxes may apply.

Limitation of liability

To the maximum extent permitted by law, FilesDue is provided "as is." We are not liable for lost files after retention purge, client failure to upload, or professional advice you provide using collected documents.

Contact

legal@filesdue.com — configure before launch.